{"id":166,"date":"2020-04-07T15:44:55","date_gmt":"2020-04-07T15:44:55","guid":{"rendered":"http:\/\/metajack.org\/blog\/?p=166"},"modified":"2020-04-07T15:45:38","modified_gmt":"2020-04-07T15:45:38","slug":"fixing-apple-mail-mail-app-mac-mail-cannot-verify-username-or-password","status":"publish","type":"post","link":"https:\/\/metajack.org\/blog\/2020\/04\/07\/fixing-apple-mail-mail-app-mac-mail-cannot-verify-username-or-password\/","title":{"rendered":"Fixing Apple Mail (mail.app \/ mac mail) &#8220;cannot verify username or password&#8221;"},"content":{"rendered":"\n<p>Every version of mac mail seems to have new ways to make the setup and configuration of pop3 mail not work. Today I ran into a new problem and solution.<\/p>\n\n\n\n<p>This particular fix is for accounts that are set up and working but will not save changes made to the configuration after the initial setup. In my particular case I had set up a pop3\/smtp combo without secure authentication (for a test) and now needed to go into the configuration and enable secure authentication. I checked the boxes for secure authentication but when saving I continually  received the &#8220;cannot verify username and password&#8221; message.<\/p>\n\n\n\n<p>I fixed this by going to the first tab and un-checking &#8220;Take this account online&#8221;. I was then able to save the setup. In the primary mail window I was able to take the account online and send and receive mail (in fact the account was already online despite having un-ticked &#8220;Take this account online).<\/p>\n\n\n\n<p>Frustrating but at least it does work for those cases in which you need a POP3 mail account setup.<\/p>\n\n\n\n<p>If this doesn&#8217;t work for for you, check these other more common issues:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Ensure all password fields are filled in. In many versions of mac mail, the passwords will be set blank after each attempt. <\/li><li>Likewise for the account username (which should normally be the full email address)<\/li><li>If all fields are set correctly, you many times have to repeatedly go through the process of  &#8220;save\/continue\/etc&#8221;, verify, failure until finally it &#8220;magically&#8221; works (even though you changed nothing). I have cases where I&#8217;ve clicked 5 to 10 times to finally get it to take. I&#8217;ve not been able to find the cause (even though in most cases I controlled the server and could watch all server-side logs and connections).<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Every version of mac mail seems to have new ways to make the setup and configuration of pop3 mail not work. Today I ran into a new problem and solution. This particular fix is for accounts that are set up and working but will not save changes made to the configuration after the initial setup. &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/metajack.org\/blog\/2020\/04\/07\/fixing-apple-mail-mail-app-mac-mail-cannot-verify-username-or-password\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Fixing Apple Mail (mail.app \/ mac mail) &#8220;cannot verify username or password&#8221;&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[20,19,18,21],"class_list":["post-166","post","type-post","status-publish","format-standard","hentry","category-sysadmin","tag-mac-mail","tag-mail-app","tag-osx","tag-pop3","entry"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/metajack.org\/blog\/wp-json\/wp\/v2\/posts\/166","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metajack.org\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/metajack.org\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/metajack.org\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/metajack.org\/blog\/wp-json\/wp\/v2\/comments?post=166"}],"version-history":[{"count":2,"href":"https:\/\/metajack.org\/blog\/wp-json\/wp\/v2\/posts\/166\/revisions"}],"predecessor-version":[{"id":168,"href":"https:\/\/metajack.org\/blog\/wp-json\/wp\/v2\/posts\/166\/revisions\/168"}],"wp:attachment":[{"href":"https:\/\/metajack.org\/blog\/wp-json\/wp\/v2\/media?parent=166"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/metajack.org\/blog\/wp-json\/wp\/v2\/categories?post=166"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/metajack.org\/blog\/wp-json\/wp\/v2\/tags?post=166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}